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Email Phishing - What is it and how do I prevent it

Updated: Jan 5




Email phishing has become one of the most common cyber threats businesses and individuals face. Understanding how phishing works and how to protect yourself is important in staying secure online. Striking the correct balance between the correct IT systems, user training and remaining vigilant can be difficult - but the first step is understanding what the problem is, then finding the right IT partner to help your business stay safe.

What Is Email Phishing?

Email phishing is a cyberattack in which criminals impersonate trusted organizations or individuals to trick you into revealing sensitive information. These emails often contain links to fake websites or attachments loaded with malware. The goal? Stealing your personal data, login credentials, or financial information.


Example 1)


The below is an account recovery for LastPass, you might run LastPass and think this is a something I have to do, they said it expires in 2 hours.. and I don't want to lose access. They have created an urgency for you to not question this.


It's a fake. If you were able to highlight over the links, they are sending you to somewhere that is not LastPass, and once you click the link it will ask you for your real LastPass credentials to reset it and then they have access to all your passwords.




Example 2)


Ah.. I have 2FA on my Microsoft account. But it must of expired, really simple I'll just scan the QR code and put in my username and password.


Sadly this is also a fake and will take your details. It's made out to be a simple process to get it up and running again.


QR codes are another growing problem, it's more difficult to spot the fake web address its taking you too. Be very cautious using QR codes - only use ones which you know came from a genuine source.


How Phishing Works

Phishing emails use psychological tactics like urgency or fear to manipulate recipients into taking action. For example:

  • “Your account has been compromised. Click here to secure it now!”

  • “You’ve won a prize! Provide your details to claim it.”

The links or attachments included often lead to malicious sites or install harmful software on your device.

Types of Phishing Attacks

  • Spear Phishing: Targeted attacks on specific individuals or organizations.

  • Clone Phishing: Using a copy of a legitimate email with malicious changes.

  • Whaling: Focused attacks on high-profile targets like executives.

  • Vishing: Voice phishing via phone calls.

Why Is Phishing Dangerous?

Phishing can result in:

  • Financial loss

  • Stolen identities

  • Breaches of sensitive business data

  • Malware infections

How to Prevent Email Phishing

Here are some practical steps to safeguard against phishing attacks:

Recognize the Red Flags

  • Sender’s Email Address: Does it look suspicious or unfamiliar?

  • Grammar and Spelling Mistakes: Legitimate companies rarely make such errors.

  • Urgent or Threatening Language: Be cautious of emails pressuring immediate action.

  • Unfamiliar Links or Attachments: Hover over links to check their destination before clicking.

Implement Technical Safeguards

  • Spam Filters: Use advanced spam filters to detect and block phishing attempts.

  • Multi-Factor Authentication (MFA): Add an extra layer of security to your accounts.

  • Antivirus Software: Keep it updated to block malicious files.

Educate and Train Employees

  • Conduct regular cybersecurity training to help employees identify phishing attempts.

  • Run phishing simulations to test and improve their awareness.

Verify Before You Act

  • If you receive a suspicious email from a known contact, verify by calling or messaging them directly.

  • Avoid clicking on links or downloading attachments from unverified sources.

Report Phishing Attempts

  • Most email services, such as Gmail or Outlook, have options to report phishing emails.

  • Inform your IT team immediately if you suspect a phishing attack in the workplace.

What to Do If You Fall for a Phishing Attack

  1. Contact your IT Support - Calmly explain what has happened, what you clicked and when.

  2. Change Your Passwords: Secure your accounts immediately.

  3. Scan for Malware: Run a full system scan to detect and remove potential threats.

  4. Monitor Your Accounts: Keep an eye out for unauthorized activity.

Conclusion

Phishing is a serious threat, but with the right precautions, you can protect yourself and your business. Stay alert, educate your team, and invest in robust cybersecurity measures. Remember: Think before you click!


Need help securing your business against cyber attacks? Pebble IT provide an array of Cyber Security tools and training. Contact us today for expert advice and support!


01992 746723

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